Shipping Policy

At sopvina , we are committed to delivering your orders quickly, safely, and affordably. Please read our shipping policy below to understand how we process and ship your purchases.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or holidays.

  • In case of a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time:

    • Domestic Orders (within India): 3–7 business days.

    • International Orders: 10–30 business days (depending on location).

  • Delivery delays can occasionally occur due to weather, courier issues, or customs clearance (for international orders).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • You can track your order using the link provided.

Shipping Locations

  • We currently ship across India and select international locations.

  • If your address is not serviceable by our delivery partners, we will contact you for alternate arrangements.

Customs, Duties & Taxes (International Orders)

  • Outsling Craft is not responsible for any customs duties or taxes applied to your order.

  • All fees imposed during or after shipping are the customer’s responsibility.

Damages & Issues

  • We take utmost care in packaging, but if your order arrives damaged, lost, or incorrect, please contact us immediately at info@sopvina.com.

  • We will investigate and resolve the issue at the earliest.

Contact Us

For any questions related to shipping or your order, reach out to us at:
📧 info@sopvina.com