Shipping Policy
At sopvina , we are committed to delivering your orders quickly, safely, and affordably. Please read our shipping policy below to understand how we process and ship your purchases.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or holidays.
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In case of a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery time:
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Domestic Orders (within India): 3–7 business days.
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International Orders: 10–30 business days (depending on location).
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Delivery delays can occasionally occur due to weather, courier issues, or customs clearance (for international orders).
Order Tracking
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Once your order is shipped, you will receive a tracking number via email/SMS.
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You can track your order using the link provided.
Shipping Locations
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We currently ship across India and select international locations.
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If your address is not serviceable by our delivery partners, we will contact you for alternate arrangements.
Customs, Duties & Taxes (International Orders)
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Outsling Craft is not responsible for any customs duties or taxes applied to your order.
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All fees imposed during or after shipping are the customer’s responsibility.
Damages & Issues
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We take utmost care in packaging, but if your order arrives damaged, lost, or incorrect, please contact us immediately at info@sopvina.com.
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We will investigate and resolve the issue at the earliest.
Contact Us
For any questions related to shipping or your order, reach out to us at:Â info@sopvina.com